everythingreq2.png (8310 bytes)



termsconditions2.jpg (6532 bytes)

General Terms and Conditions

Please read the following General Terms and conditions
very carefully as they affect your use of the Website and your rights.

1.1 Your use of the Website is subject to these General terms and Conditions together with any more specific terms we may draw your attention to before you purchase any products from the Website.

1.2 Definitions
1.3 The following definitions apply
A. “Consumer” shall have the meaning ascribed in section 12 of the Unfair contract Terms Act 1977.
B. “General Terms and Conditions” means these terms and conditions
C. “Specific Terms and Conditions” means the Specific terms and conditions tailored to cover any product or service that you may purchase through the Website, and which take priority over these General Terms and Conditions to the extent of any conflict between them.
D. “Web site” “Website” or “Site” means the web site you are browsing when you clicked on a link to these General Terms and Conditions, including all subsidiary pages.
E. “we” or “us” or “ourselves” refers to the organisation whose name is identified to you on the Website. Please note that because these General Terms and Conditions apply to more than one Web Site, references to “We” or “Us” in there General Terms and Conditions means the company, partnership, or other organisation that is identified on the home page of the Web Site you were browsing when you were referred to these General Terms and Conditions.

1.4 Information Contained on the Web site
A. While we take all reasonable care to ensure that the information contained on the Website is accurate and up to date, we make no representations, warranties or undertakings about any of the information content or materials provided on the Website (including, without limitation, any as to quality, accuracy, completeness or reliability).
B. All material on the Website is provided for information purposes only and does not constitute legal, accounting or other professional advice, and it must therefore not be relied upon as such. You should arrange your own advice from a qualified party before acting in reliance on any of the information, or purchasing any of the products or services, available on or from the Web Site.

1.5 Updates and Changes
A. The Website is being updated and improved on an ongoing basis. We reserve the right to change or remove (temporarily or permanently) the Website or any part of it without notice and you confirm that we shall not be liable to you for any such change or removal; and
B. Changes to these General Terms and Conditions or to the Specific Terms and Conditions may be made at any time and your use of the Website, or the purchase of products or services, are subject to any such changes. You agree to check to see if any changes have been made to the General or the relevant Specific terms each time you visit the Website or purchase products or services from it.

1.6 Exclusion of liability to you from the use of the Web Site
A. The Website is provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.
B. Any and all liability to you that may arise from your access to and use of the Web Site, whether due to negligence, breach of duty or otherwise, is excluded to the maximum extent permitted by law.
C. No warranty is given that the functionality of the Website will be uninterrupted or error free, that defects will be corrected or that the Web Site or the server that makes it available are free of viruses or anything else which may be harmful or destructive.
D. We are not responsible for the content of other Websites that link to the Website, nor are we responsible for the content of any Website to which links are provided from the Website. Links to other sites are provided purely for your convenience and do not imply that we approve of those sites.
E. Nothing in these General Terms and Conditions shall be construed so as to exclude or limit the liability of ourselves for death or personal injury as a result of our negligence or that of its employees or agents.

1.7 Copyright and trade marks (Intellectual Property)
A. The copyright in all materials on the Website, including their design, layout, text, graphics, photographs and the source code and software belong to their respective owners. Trade marks (whether registered or not) company names and the like are the property of their respective owners.
B. You are licensed to view and temporarily store Website pages and their content in your browser’s temporary cache, and also to print out for reference a single copy for non-commercial purposes and off-line review. You may not sell or re-sell anything available from the Website, save to the extent expressly permitted pursuant to any product or service purchased by you from the Web Site where such permission is either expressly given or is a necessary attribute of the product or service concerned. 

1.8 Force Majeure –supply of goods or services ordered through the Website
A. In connection with the supply of any goods or services ordered by you through the Website, we shall not be liable for any delay or failure to perform any of our obligations if the delay or failure results from events or circumstances outside our reasonable control, including but not limited to acts of God, strikes, lock outs, accidents, war, fire or failure of any communications, telecommunications or computer system, and we shall be entitled to a reasonable extension of our obligations to you (to the extent we owe any such obligations) should a force Majeure event occur.

B. If a Force Majeure event to which this clause applies shall occur, we agree to notify you as soon as practicable. If the Force Majeure event continues for more than 14 days, either party shall have the right to cancel the agreement and where services have been paid for in advance but have not been rendered, you will be entitled to a refund from the date of cancellation for all such services. 

1.9 User name and password

A. The website may provide the facility to register in order to gain enhanced access privileges or in order to purchase products or services. If you register, it is your responsibility to maintain the confidentiality of your password. On no account should you disclose your password to anyone else. You agree to indemnify and hold us harmless for any loss or damage we may incur resulting from breach of this clause.

Data Protection
A. We take our obligations of confidentiality and the protection of your personal data very seriously. We will not, therefore, sell or make you data available to any third party without your prior consent, except for the following limited purposes
B. Your data may be passed to other companies, partnerships or organisations in the same or associated management or control as ourselves for marketing purposes or to provide you with new product information that we think may be of interest to you. You agree that we or our associates may communicate with you by telephone, email, fax, or by post to advise you of new products or services that we or our associates may offer. You understand that your data may be transmitted and stored overseas (including outside the European Union) as part of these processes.
C. You may amend any information provided to us as part of registration on the Website at any time.

1.10 Cookies
A. Cookies are small data files that are stored locally on your computer and which enable us to tailor your experience in using the Website. Accounts and password information may be stored in cookies. The Website uses cookies, and you are deemed to consent to the use of cookies by using the Website. You can turn off the use of cookies in your Web browser. Please consult the help files for your browser for more information.

1.11 Terminating the use of the Website
A. We may withdraw or suspend your right to access or use the Website at any time, without prior notice and without providing any reason.

1.12 Waiver
A. No waiver by us (whether express or implied) in enforcing any of our rights shall prejudice our right to enforce such rights in the future

1.13 General
A. If any provision of these General terms and Conditions is held to be unlawful, invalid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions shall not be affected
B. In the event of there being any conflict between these General Terms and Conditions and the Specific Terms and Conditions that apply specifically to the purchase of certain goods or services through the Website, the Specific terms and Conditions shall prevail.
C. No person who is not a direct a party to any agreement covered by these General Terms and conditions shall have any right under the Contracts (Rights of Third Parties) Act 1999 to enforce any term of the Agreement.
D. Where you are a consumer, you have the right to cancel and contract for the provision of goods or services, by notice in writing, at any time before seven working days have passed from the day after the contract was made. If, however, we have started to perform our side of the contract before you exercise your right to cancel, then the right to cancel is lost.
E. Alpha Yachts ltd is eligible for referral fees from certain partners where lead information generates new business for those partners.

1.14 Notices
A. This clause applies where these General Terms and Conditions or the Specific Terms and Conditions provide expressly or by implication for the service of notices.
B. any notice required to be given under our Agreement with you or in connection with the matters contemplated by it shall, except where otherwise specifically provided, be in writing in the English language.
C. Any such notice shall be addressed to the usual business address of the other party and may be:
D. personally delivered, in which case it shall be deemed to have been given upon delivery at the relevant address if it is delivered not later than 17.00 hours on a Business Day, or, if it is delivered later than 17.00 hours on a Business Day or at any time on a day which is not a Business Day, at 08.00 hours on the next Business Day; or
E. if within the United Kingdom, sent by first class pre-paid post, in which case it shall be deemed to have been given two Business Days after the date of posting; or
F. if from or to any place outside the United Kingdom, sent by pre-paid airmail, or by air courier in which case it shall be deemed to have been given seven Business Days after the date of posting in the case of airmail or two Business Days after delivery to the courier, in the case of air courier;
G. sent by facsimile, in which case it shall be deemed to have been given when despatched, subject to confirmation of uninterrupted transmission by a transmission report provided that any notice despatched by facsimile after 17.00 hours on any Business Day or at any time on a day which is not a Business Day shall be deemed to have been given at 08.00 on the next Business Day; or
H. sent by electronic mail, in which case, it shall be deemed to be given when received but subject to the same provisions regarding receipt after 17.00 hours as apply to notices sent by Facsimile.

1.15 Governing law and Jurisdiction
A. Your use of the Website and the purchase of any products or services from it are governed in accordance with the laws of England and Wales.
B. The English courts shall have exclusive jurisdiction over any dispute or difference whatsoever arising out of or in connection with your use of the web site or the purchase of any products or services from it.

Specific Terms and Conditions

2.1 These Specific Terms and Conditions are applicable to transactions made through:
a) the
Alphacompanyformations.com website at: www.alphacompanyformations.com
b) the
Alphayachts.co.uk website at: www.alphayachts.co.uk

2.2 Definitions
A. “
Alpha Yachts”, “Alphacompanyformations”,  “we”, “us” or “ourselves” means Alpha Yachts ltd whose registered office is at 145-157 St John Street, London EC1V 4PY
FAQ means Frequently Asked Questions for Alphacompanyformations.com accessed here: http://alphacompanyformations.com/page3.php#1 and here: http://alphacompanyformations.com/page11.php#1

2.3 Ordering
A. All orders that you place through this Website are deemed to be an offer by you to purchase the products or services that we supply subject to these Terms and are subject to acceptance of the order by ourselves. We may chose not to accept any order without providing a reason.
B. You are presented with a range of choices during the ordering process. It is your responsibility to ensure that you read and understand these choices before you proceed with any purchase. Please contact us during usual UK office hours if you are unsure about anything before you proceed with a purchase (please note that while we endeavour to respond to enquiries promptly, we cannot guarantee to do so. It remains your responsibility to take advice about the product you intend to order before the order is placed)

2.4 What you receive
A. Alpha Yachts are specialist online companies formation agent and yachting services.
B. Provided you have complied with the formalities necessary to purchase a company from us (as explained in more detail in the FAQ’s) the Registrar of Companies will generally complete the incorporation within approximately 24 hours during normal working hours. However, we have no control over this process, which may take longer.
C. You will also receive the documentation that we describe on the “New Company”, “Renewal Packages” and “Company Services” webpages.
D. In addition to the formation of the company and company documents described above, you may optionally order additional products depending upon the package you chose – Basic Package, Privacy Package and Ultimate Package together with any associated products.

2.5 Accountancy advisory services, tax advice, auditing of your books or other services.
Our experts will accurately Prepare and Submit your Annual Return on time to Companies House. All services are in collaboration with Authorized from Company House agents and Authorized Chartered Accountants agents. Contact for more info.

2.6 Price of goods and Services
A. The price for any goods or services that you purchase from us is as set out under the option you select and unless otherwise stated, exclude VAT, if any, at the prevailing rate.
B. The total purchase price, including VAT, if any, will be displayed in your shopping cart prior to confirming the order.
C. We reserve the right periodically to update the prices on the Website and to add to, amend, or withdraw the products and services that we offer, without prior notice. Every effort is made to ensure that the prices are correct, but in the event of serious error, any transaction shall be voidable by us and you would then be entitled to a full refund.
D. We shall not be liable to anyone for withdrawing or amending any of the products we sell, or for refusing or failing to process an order.

2.7 Renewals of Registered Office and Service Address
A. If payment for renewal of the Service has not been received on or before the anniversary of the date on which the previous payment was received you will be deemed irrevocably to have authorised us (and to have irrevocably consented to our so doing) to change, with immediate effect, the registered office of the Company to your residential address or to such other address previously notified to us by you for this purpose.
B. If payment for renewal of the Service has not been received on or before the anniversary of the date on which the previous payment was received you will be deemed irrevocably to have authorised us (and to have irrevocably consented to our so doing) to change, with immediate effect, the Director's Service Address to your residential address or to such other address previously notified to us by you for this purpose.

2.8 Incorporation of General Terms and Conditions
A. These Specific Terms and Conditions must be read together with the General Terms and Conditions above. The General Terms and conditions apply to any agreement between us and to your use of the Website generally, including for the avoidance of doubt, Clause 1.16, the jurisdiction and governing law clause.

2.9 Refund Policy
A. Should you purchase your company and change your mind before submission to Companies House we will refund all monies paid to us. Refunds cannot be given once the company has been submitted. Other products will be refunded provided we are notified within two weeks of the purchase taking place.
B. No refunds are available in respect of parts of a package.

2.10 Proof of Identity
A. As company service providers, our ongoing services are subject to client identification legislation including The London Local Authorities Act and Know Your Client rules generally. We may need to ask you to provide proof of identity and the provision of services will be subject to receipt of this information.

2.11 Ready Made Companies
A. Once a ready made company has been transferred away from us the customer is responsible for all filing obligations with immediate effect.

2.12 Virtual Office Mail Forwarding
A. The mail forwarding service (provided as part of our Ultimate Package is provided by London Presence site. The mail forwarding services offered on this website are equivalent to the Mail Box Basic package offered on London Presence.
B. Full terms and conditions relating to the mail forwarding service can be found below:
Alpha Yacht ltd will endeavour to provide services which exceed your expectations. There may however be occasions due to system failure or other circumstances where our service levels may be affected. 
Alpha Yacht ltd in such cases reserves the right to alter the service until such time as we are able the resume normal services. It may be necessary to terminate our contract with you and we reserve the right to do so with immediate effect. In such extreme situations we would endeavour to provide reasonable notice.
Although every effort will be made to ensure a reliable service, in the event of any systems or human failure Alpha Yacht ltd will not be held liable for any immediate or consequential loss whatsoever.
The mail forwarding services provided do not allow for the use of any of our addresses as a registered office address. The registered office service is only included in the Mail Box Pro package and the Virtual Office Premium package.

2.2 Trading Names
Multiple company names and/or trading names cannot be applied to a single mail forwarding account unless specified. If one company has multiple trading names, and it is expected that post will arrive for more than one trading name, each extra trading name will be charged at a rate of £10 per month. Post will not be forwarded for trading names that have not been registered with us and paid for.

Multiple company names and/or trading names cannot be applied to a single telephone answering service. Each account is allocated one telephone number which is answered in one company name. A separate account must be set up for each original company name and phone number.

2.3 Payment of services 
You agree to pay the amounts agreed according to the terms stipulated by us. Payments for services are normally made a month in advance apart from the initial payments which are for three, six or twelve months in advance. Upon sign up, the client will set up an automated payment account with either SagePay or PayPal to pay the monthly subscription fee. Clients with a UK bank account have the option to set up a direct debit.
Standard letters are forwarded in an envelope classified as a 'large letter' by Royal Mail

2.4 Refund Policy
We do not charge set up fees for any of our services. Most of the set up costs which we incur are taken from the initial three months subscription. We therefore have a policy that any refunds are at our sole discretion. If any portion of the service has been provided, this will be deducted from the refundable amount.

2.5 Cancellation Policy
You are free to cancel the virtual office service by giving a full calendar month's notice in writing. It is your responsibility to cancel any Future pay agreement after this period. Any additional amounts received after the one month's cancellation notice period which is not owed for any services provided will be refunded to you. An amount of £10 or 5% of the extra amount which ever is the greater will be deducted to cover administration fees. On any account postage fees held will be refunded in the event of cancellation subject to a £5 deduction for administration charges. 
Any additional charges will be payable when invoiced. Alpha Yacht ltd reserve the right to charge interest at 2% above the Bank of England base rate and /or suspend services in respect of invoices outstanding for 14 days or more. Alpha Yacht ltd reserve the right to ask for a deposit to be paid before resuming services.

2.6 Deposit 
Customers receiving mail forwarding services must keep a float of at least £20 on their account to cover future postage charges. Where average postal charges are greater than this amount, Alpha Yacht ltd reserve the right to increase the level of the float to a higher amount. International clients who, in our opinion, regularly receive parcels will have to pay the postage deposit by bank transfer, as the costs of forwarding parcels and packages abroad by courier can be quite high.

2.7 Disruption to Services 
It is important that all requested amounts are paid promptly in order to prevent disruption to your service. Failure to pay for one or more parts of your service may result in the whole of your service being suspended or cancelled by us. Reactivation of a suspended account will be subject to a reactivation charge.

2.8 Collection from the office 
If you have an arrangement to collect items from our premises it is important that you collect the item(s) promptly. We will endeavour to inform you that there are items for collection as soon as is practicable.

Any mail we are holding for collection will be held for a maximum of 30 days after which it will be returned to sender. 

Alpha Yacht ltd accept no responsibility for loss or personal injury caused to clients of guests when visiting our premises (moved from further down) 

2.9 Storage of post/parcels 
We will normally hold post for 2 weeks before returning these items. Parcels not collected within 5 working days (including the day of receipt) will incur a storage charge of £10.00 per week per item commencing on the 6th day, which will have to be paid before the item is released. We retain the right at our own discretion to dispose or return to sender any items not collected after a two week period.

All parcels we receive (regardless of when they are collected or sent out) will automatically incur our standard handling charge of £5.00 per item. This handling charge will be deducted from your Postal Charges account.

A parcel is defined as any item weighing over 1kg. We will not accept any items weighing more then 10kg or larger then 60cm x 60cm in dimension. We must impose this limit because we are primarily a mail-forwarding service and do not have the storage facilities to house large parcels.

Any post that has to be signed for will be forwarded on by Special Delivery or a courier of our choice. Any extra costs will be deducted from the client's postage deposit. Items sent by courier will not be left with a neighbour if they cannot be delivered to the specified address. Depending on size and weight we will typically send these items out by Royal Mail Special Delivery or CYC courier services. We will do our best to ensure that parcels are handled with care, however we cannot offer guarantees or compensation for fragile items such as glass which may be damaged in transit.

We will not be able to complete any waybills on your behalf for alternative couriers.

The postage for any items to be sent out by courier or Special Delivery, weighing over 1Kg must be paid for in advance. We will email you when such a parcel arrives to request payment. Upon receipt of payment, the item will be sent out.

2.10 Your Information 
All services provided by Alpha Yacht ltd Virtual Office and any information provided by you in the course of our business relationship will be kept strictly confidential. Your name will not be provided as a reference without your permission.

We are working with the major banks and other organisations to detect and prevent credit card fraud. We therefore reserve the right to request appropriate documents such as passports, utility bills and so on in order to establish correct authority for the use of any credit card details given to us.

2.11 Changes to your service 
Should there be any significant changes made to your service, we will endeavour to give you 4 weeks notice of these changes. Changes made to your service will serve the purpose of improving the services we provide. We will therefore not be held liable for any costs you, the customer, may incur due to the changes.

We reserve the right to vary our terms without prior notice.

It is the responsibility of the customer to keep their contact and forwarding details up to date. 

Identity Requirements

As company service providers, our ongoing services are subject to client identification legislation including The London Local Authorities Act and Know Your Client rules. We also follow an Anti Money Laundering Policy (AML) which applies to all clients using our mail forwarding and/or our registered office services. All clients who sign up for mail forwarding services will have to provide proof of identification and proof of address documents. A list of accepted documents will be provided after sign up. All documents need to be in English and certified. For clients in countries deemed as “high risk” and those from outside the EU will need to provide documents certified by a notary.  

Your account will not be active until your ID has been received and accepted. You should not therefore start to use your service until such time as you receive confirmation that your account has been activated. Any mail received before the account has been activated cannot be processed and will have to be returned to sender. These must be received within 4 weeks of the initial payment. Failure to provide the required documents in the allotted time will result in the termination of your account. 

2.13 Use of Meeting Rooms
We have two rooms available to hire at our EC1 office. Bookings can be made via email or over the phone. Payment must be made at least a day before the meeting commences. 

3.0 Secure Payment Tokens
A. When purchasing a company formation package from us a Token may be created to simplify the purchase process for future payments.

B. We do not store you card details; only our secure payment provider, would hold this information. We would store a unique token which we would use to communicate with our secure payment provider during the simplified purchase process.

C. You can ask to delete this token from your account at any time by clicking ‘Contact us’ & we will delete it from our servers and remove any details that Sagepay holds. 

Alphacompanyformations.com provides company formation services and is a part of Alpha Yachts Ltd
Business Office address: 286b Chase Road, Southgate London, N14 6HF, UK
Phones: 800 0588 748 (free from landline) - 203 5198843
Company Number: 08340040

Also call us direct or trigger a call (Remember we speak your local language)
USA: (+01) 646 7571107 - Italy: (+39) 718 760095
Greece: (+30) 210 3003700 - Cyprous: (+357) 220 30440

Copyright © Alpha Yachts Ltd - All rights reserved